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Fair, Transparent & Time-Bound Grievance Resolution

Stryker Ayurveda, a unit of Stryker Trading India Private Limited, is committed to addressing and resolving grievances of customers, Direct Sellers, franchisees, and all stakeholders in a fair, transparent, and timely manner, in strict accordance with applicable laws.

1

Lodging of Grievance

Any customer, Direct Seller, franchisee, or stakeholder may submit a grievance through our official grievance channel.

2

Acknowledgement

All grievances received are formally acknowledged within 48 hours of receipt to ensure transparency and confidence in the process.

3

Resolution Timeline

The Company endeavours to resolve grievances within 30 days, depending on the nature and complexity of the matter.

In cases requiring additional time, the complainant is informed proactively.

4

Escalation Mechanism

If the complainant is not satisfied with the resolution, the grievance may be escalated to the Company’s designated Nodal Officer.

Grievance Redressal Team

Stryker Ayurveda
πŸ“§ grievance@strykerindia.in
πŸ“ž 8180001141

Nodal Officer

Stryker Trading India Private Limited
πŸ“§ nodal@strykerindia.in
πŸ“ž 8180001141

This Grievance Redressal Mechanism is designed to ensure accountability, consumer protection, ethical conduct, and strict compliance with applicable regulatory and statutory requirements.